Privacy Policy

Last Updated: [Insert Date, e.g., July 1, 2025]

COSTRINITY LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, share, and safeguard data when you use our website (https://costrinityllc.com), purchase products, or engage with our services. By interacting with us, you consent to the practices described herein.

1. Information We Collect

We gather personal information in the following ways:

A. Information You Provide Directly
  • Account Creation: Name, email address, shipping/billing address, and password when you create an account or place an order.
  • Purchases: Payment details (credit card information, PayPal), order preferences, and contact information for order fulfillment.
  • Communication: Data from emails, live chat, or contact forms (e.g., product inquiries, feedback, warranty claims).
  • Newsletter Subscriptions: Email address for promotional content, updates, and exclusive offers.
B. Automatically Collected Information
  • Log Data: Browser type, device information (e.g., smartphone, tablet), IP address, and browsing behavior (pages visited, clickstream data, time spent on site).
  • Cookies and Tracking Technologies: We use cookies to:
    • Remember your preferences (e.g., language, currency).
    • Analyze site traffic and improve user experience.
    • Deliver personalized ads and content.
    • You can manage cookie settings via your browser, though disabling them may affect site functionality.
C. Third-Party Sources
  • We may receive information from trusted partners, such as payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., UPS, USPS), or marketing platforms (e.g., Google, Facebook), to fulfill orders, process payments, or deliver targeted ads.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: Process purchases, manage shipping, and communicate order updates (e.g., tracking information, delivery confirmations).
  • Customer Service: Respond to inquiries, resolve issues, and provide support (e.g., warranty claims, product questions).
  • Marketing & Personalization:
    • Send newsletters, promotional offers, and product updates (you may opt out at any time).
    • Personalize content and ads based on your purchase history, browsing behavior, and preferences.
  • Website Improvement: Analyze usage data to enhance site functionality, design, and product offerings.
  • Security & Compliance: Prevent fraud, enforce our Terms of Service, and comply with legal requirements (e.g., tax laws, data protection regulations).

3. Sharing Your Information

We may share your personal information with:

  • Third-Party Service Providers:
    • Payment gateways to process transactions securely.
    • Shipping carriers to deliver orders.
    • Marketing and analytics platforms to manage campaigns and measure performance.
  • Legal Requirements: If required by law, court order, or government request (e.g., to comply with tax or anti-fraud regulations).
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to a successor entity, which will be bound by this policy.

4. Data Security

  • We employ industry-standard security measures (e.g., SSL encryption, firewalls, secure server environments) to protect your information from unauthorized access, loss, or misuse.
  • While we strive to secure your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information in your account.
  • Deletion: Request deletion of your data, subject to legal exceptions (e.g., tax records, fraud prevention).
  • Opt-Out: Unsubscribe from marketing emails via the “Unsubscribe” link in our messages or by contacting us.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected] or via the address below.

6. Data Retention

  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, resolve disputes, or comply with legal obligations.
  • After this period, data is securely deleted or anonymized, unless retention is required by law (e.g., for tax documentation).

7. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with data, we will delete it immediately.

8. International Data Transfers

  • Your information may be stored and processed in the USA or other countries where our service providers operate. By using our site, you consent to these transfers.
  • For users in the European Economic Area (EEA), we rely on appropriate safeguards, such as Standard Contractual Clauses, to protect data transfers to countries outside the EEA.

9. Changes to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page, and the “Last Updated” date will be revised. By continuing to use our site or services after changes are posted, you accept the updated terms.

10. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

  • Email: [email protected]
  • Mailing Address:
    COSTRINITY LLC
    100 Canyon Vista Ln
    Morrison, CO 80465, USA
  • Phone: +1 (716) 559-8883

COSTRINITY LLC – Committed to Transparency and Your Privacy.